Do you fix the outside source of storm water?
It depends on the cause. Roofing, exterior drainage or sewer work may need a specialist. We handle the interior restoration and coordinate other trades when required.
24/7 storm and flood response
Storm and flood damage restoration in Edmonton
Heavy rain and storm damage can affect basements, walls, flooring, and other parts of the home.
What the work can involve
Storm damage can have more than one source
- Assessment of where water entered and how far it travelled.
- Water removal and drying within the affected interior areas.
- Removal of damaged material that cannot be restored.
- Coordination with roofing, drainage, plumbing or other specialists when the source is outside our direct scope.
- Interior reconstruction after the source is controlled and the area is ready.
What we keep clear
Scope before promises.
- We do not present Property Assist as a roofing, sewer-line or drainage specialist for every cause of storm water.
- Outside flood water and sewer water may require different cleanup decisions than a clean plumbing leak.
- Insurance coverage for overland water and sewer backup depends on the policy.
Insurance
What insurance means for this kind of job
Storm, sewer and overland-water coverage are not interchangeable. Your insurer decides what your policy covers. We document the property damage and the restoration and reconstruction work within our scope.
See how Property Assist handles insurance restoration →Edmonton
Storm and flood damage in Edmonton
Heavy rain can expose foundation, drainage, sump and sewer problems that may not appear during normal weather.
The first repair goal is to control the source. The second is to dry and rebuild the affected interior correctly.
One team through the rebuild
Cleanup is not the finish line.
Once the affected area is ready, Property Assist can continue into reconstruction. That can include drywall, flooring, trim, paint and a larger basement rebuild where the job requires it.
See basement reconstruction after damage →Questions homeowners ask
Clear answers before the work starts.
Is rain water treated the same as a burst pipe?
Not always. The source and contamination level affect what can be cleaned, dried or kept.
Can you rebuild the basement after storm damage?
Yes. Once the source is controlled and the area is ready, we can repair and rebuild the damaged interior.
Does insurance cover overland flooding?
Only your insurer can answer that for your policy. Overland-water coverage may be separate from other water-damage coverage.
Related help
Keep following the problem, not a generic services menu.
Contact Property Assist
Tell us what happened.
We remove water, dry the affected areas, remove damaged materials, and rebuild what the storm damaged.
If the damage is active and calling is easier, use the 24/7 number instead.
Start here
Get emergency help
Three quick steps: your phone number, what happened, and the property address.
Request emergency helpWe save the emergency request before asking for optional visit details.