How quickly should I deal with a flooded basement?
As soon as it is safe. Water can move under flooring, into wall cavities and into nearby rooms. Early assessment helps show how far it travelled and what needs to dry.
24/7 basement flood response
Basement flood restoration in Edmonton
Basement flooded? We can handle the cleanup and the rebuild from the first call through the finished space.
What the work can involve
What basement flood restoration can involve
- Water removal from the affected area.
- Moisture checks in floors, walls, trim and nearby spaces.
- Drying of materials that can safely remain.
- Removal of damaged materials that cannot be restored.
- Cleaning and preparation for reconstruction.
- Drywall, flooring, trim, paint and other basement repairs after the area is ready.
What we keep clear
Scope before promises.
- We do not decide which parts of an insurance claim are covered.
- We do not promise that every wet material can be saved before we inspect it.
- Electrical, plumbing, engineering or environmental work is coordinated with the right qualified trade when needed.
Insurance
What insurance means for this kind of job
Coverage depends on the cause of the water and the terms of your policy. Sudden losses, sewer backup and overland water can be treated differently. Your insurer decides coverage. We document the affected areas and the restoration and repair work we are asked to complete.
See how Property Assist handles insurance restoration →Edmonton
Basement flooding in Edmonton
Edmonton homes can see basement water from burst or frozen pipes, failed fixtures, sump problems, sewer backup and heavy rain.
The cause matters because clean water, sewer water and outside flood water do not create the same cleanup plan.
One team through the rebuild
Cleanup is not the finish line.
Once the affected area is ready, Property Assist can continue into reconstruction. That can include drywall, flooring, trim, paint and a larger basement rebuild where the job requires it.
See basement reconstruction after damage →Questions homeowners ask
Clear answers before the work starts.
Will you rebuild the basement after it is dry?
Yes. Property Assist can handle the restoration and the reconstruction that follows, including common basement finishes such as drywall, flooring, trim and paint.
Does home insurance cover a flooded basement?
It depends on the cause and your policy. A burst pipe, sewer backup and overland flooding may be treated differently. Your insurer decides coverage. We can document the damage and the repair scope.
Can I make upgrades while the basement is being rebuilt?
Yes, if the project allows it. Insurance restoration and optional upgrades are kept separate. We price any upgrades separately so the scope stays clear.
Related help
Keep following the problem, not a generic services menu.
Contact Property Assist
Tell us what happened.
We remove the water, dry the affected areas, remove damaged materials, and rebuild the basement.
If the damage is active and calling is easier, use the 24/7 number instead.
Start here
Get emergency help
Three quick steps: your phone number, what happened, and the property address.
Request emergency helpWe save the emergency request before asking for optional visit details.