24/7 burst pipe response
If it is safe, shut off the water first. A plumber may repair the pipe. Property Assist handles the water damage and the repairs that follow.
What the work can involve
What we keep clear
Insurance
A sudden pipe failure may be treated differently from a long-term leak or maintenance issue. Your insurer decides coverage. We can document the resulting property damage and carry out the restoration and repairs.
See how Property Assist handles insurance restoration →Edmonton
Cold weather can expose weak points in plumbing near exterior walls, garages, crawl spaces and other colder parts of a home.
After the pipe is repaired, hidden moisture still needs attention before walls and finishes are closed back up.
One team through the rebuild
Once the affected area is ready, Property Assist can continue into reconstruction. That can include drywall, flooring, trim, paint and a larger basement rebuild where the job requires it.
See basement reconstruction after damage →Questions homeowners ask
If it is safe, shut off the water and stay away from wet electrical areas. A qualified plumber may need to stop and repair the pipe. Then have the surrounding walls, floors and ceilings checked for water damage.
They handle different parts of the problem. A plumber repairs the failed pipe, fitting or appliance connection. Property Assist assesses the water damage, dries the affected area, removes damaged material where needed and rebuilds the finishes.
The cost depends on how far water travelled, the affected materials, whether water is still active and what needs to be rebuilt. We review the actual damage before setting the restoration and repair scope rather than quoting a generic price.
Water can travel beyond the visible leak. We assess the surrounding materials and moisture so the plan is based on the affected area, not just the wet spot you can see.
Yes. Reconstruction is part of our core service once the area is dry and ready. That can include drywall, flooring, trim and paint.
If the problem appears to involve Edmonton water, sewer or drainage service, contact EPCOR to report it and confirm the utility response. Property Assist can assess and restore the damage inside your home after the water source is controlled.
It depends on the policy, cause and circumstances. Your insurer decides. We can provide damage and repair documentation for the work we perform.
Related help
Contact Property Assist
We handle the water damage after a burst or frozen pipe and rebuild the affected space.
If the damage is active and calling is easier, use the 24/7 number instead.
Start here
Three quick steps: your phone number, what happened, and the property address.
Request emergency helpWe save the emergency request before asking for optional visit details.